GENERAL TERMS OF SERVICE

The Terms of Service governs the terms and conditions under which an individual or company (“The Client”) engages the ongoing bookkeeping services of Gilfam Tech Pty Ltd trading as Wingr (“The Provider”).

AGREEMENT SUMMARY

The Provider has been engaged to provide ongoing services to The Client. By engaging our services, The Client accepts the terms of service noted below.

DETAILS OF SERVICE

1. Commencement Date
   Services will commence from the first day of the month in which the first payment is received. The Client may request to backdate the start of service if required.
2. Period of Service
   This is an ongoing monthly or quarterly agreement. Upon commencement, The Client agrees to continue the agreement for a minimum period of 3 months.
3. The Services
   The Provider will undertake the services for The Client as outlined in their accepted written proposal. The services may be negotiated via email, phone, formal proposal or a combination of these methods.
4. Delivery of the Services
   The services will be provided predominantly online via The Client’s cloud accounting software system. Communication will be predominantly via email or other methods as required to perform our services.
5. Consideration
   The Client shall pay the Provider the agreed monthly or quarterly fee as agreed by both parties.
6. Payment Arrangements
   The full agreed monthly or quarterly fee will be payable on the commencement date. This payment will cover services for the entire calendar month or quarter in which payment is received. Ongoing payments will be debited automatically to The Client’s payment method on the same day each month, or if not available, on the next business day thereafter.If payment fails, The Provider will continue to attempt payment via the nominated card for up to 14 business days and/or will contact The Client to arrange an alternative form of payment.  Future payments will continue to be payable on the original monthly date.
7. Method of Payment
   Payment will be debited automatically from the nominated bank account, debit card or credit card each month. The Client should notify The Provider in writing if they wish to change payment details, or update directly within The Providers online billing page.  Payments can be made manually by The Client if requested, in which case an invoice will be issued to The Client each period for payment.
8. Agreed forms of Communication
   The Client and the Provider agree to communicate by:
   1. Phone
   2. Email
   3. Post
   4. Text

Last updated October 2022.